Meet Our Staff

Richard S. Pilat, CIC
Mr. Pilat, born and raised in the Parma area, is the President and owner of Pilat Insurance Agency. He obtained his insurance license in 1985, and graduated from Kent State University with a Bachelor of Business Administration degree in Finance in 1987. Upon graduation, he joined the agency that was founded by his father, Stephen Pilat. Rich completed his Certified Insurance Counselor (CIC) designation in 1992. The Certified Insurance Counselor (CIC) designation is a mark of distinction that represents a commitment to professional excellence and leadership within the insurance industry. The formal training required to become a CIC includes 100 classroom hours and the successful completion of five comprehensive exams, with an annual update required to ensure that CICs maintain their edge as the most capable and knowledgeable insurance practitioners in the industry. He and his wife Diane reside in North Royalton with their two daughters, Jennifer and Sarah.

Mary Donahue, Customer Service Representative
Mary began working at Pilat Insurance Agency in 1990, and obtained her insurance license in 1999. She loves spending time with her family—she has three adult children, Joe, Andrea, and Theresa, and recently became a grandmother with the birth of her grandson Gianni. Her other hobbies include shopping and reading, and she looks forward to summer because she enjoys relaxing on the beach. She resides in North Royalton with her husband, John.

Cheri Proch, Customer Service Representative
Cheri began her insurance career in Pennsylvania in the early 1980s and moved to Ohio in 1994. She joined the Pilat agency in November 2006, and became a licensed agent in 2009. She resides in Parma with her husband Gary and their two children.

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© Pilat Insurance Agency Inc.5925 Ridge Road, Parma, Ohio  44129-3996      Phone: 440-888-1150